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TECHNOLOGY HELP DESK (browsers, PC, Mac, HFW site, etc)

(65 posts)
  • Started 3 months ago by pedanticKarl
  • Latest reply from pedanticKarl
  1. pedanticKarl
    Member

    @Capman911
    Regarding Internet bandwidth
    It looks like you may be bandwidth starved at certain times and under certain Internet conditions. If you were to constantly get 1611 kbps, you would be fine for watching videos in the Normal mode. Selecting HD, you would be bandwidth starved.

    I am watching that same HotForWords video right now as you displayed above.
    Using my NetPerSec graph, the download bandwidth in NORMAL (HD button is black) is 900 kbps. In HD (HD button is red) the bandwidth is 2,600 kbps. That means you are right on the edge of being able to receive the video and buffering is inevitable.

    If you were to randomly pick other YT videos, you would see some videos use much lower bandwidth, let's say around 500 kbps. You would receive those without buffering.

    Regarding PC performance
    Your CPU usage is slamming into the 100% area.
    I see you have 2 GB RAM. I only have 1 GB RAM and I am blazing.
    Let's compare my system that is blazing and yours which is CPU starved.
    Threads: You: 831 Me: 399
    Processes: You: 70 Me: 36
    Memory Paged: You: 103MB Me: 64MB
    Cached: You: 1224MB Me: 433MB
    Free Physical Memory: You: 7MB Me: 472MB

    Look at the number of processes you are running. Way too many.
    Look at the Free Physical memory. You only have 7 MB left. I have 472 MB and I have less RAM to begin with.

    On the surface one might argue and say that since you have more memory you can afford to load more programs. The problem is that those programs can also eat up CPU horsepower. So, when people argue that you need more RAM is wrong unless one has a specific reason, such as using certain programs that require it. You are probably using it mainly for the Internet, email and a few other tidbits none of which should be loaded unless you need them.

    My RAM usage is way under 50%. Yours is over 50%. Look at the number of Processes you are running. Most people run about 70 and that's why they can't watch videos without buffering. Get rid of your Processes you don't need and I can tell you you don't need 40 of them. If you bring your processes down to 40, your system will be blazing. I can tell you how to do that in the Registry. You will want to remove the items in the RUN folder in the Registry. If you have never done it before, be careful or your system may crash. I can give you instructions and you need to follow them precisely.

    Are you using an external video card as opposed to the one on your motherboard? If I remember correctly you added one last year? If you are using an external video card, then you should have no problems once you remove the processes that are starving your system.

    Posted 2 weeks ago #
  2. Che Mero
    Member

    Karl I have some photos on an external hard drive with with a Microsoft Digital 9 extension. How do I change them over to a Jpeg?

    Posted 1 week ago #
  3. pedanticKarl
    Member

    @Che
    I presume that you mean that you have photos that were saved
    in Microsoft's "Digital Image Suite 9" software program's native format.

    This is a very common problem. I don't have that program and
    I don't know anyone that does. Do you or a family member or friend
    have that program? If so, then you would want to open those photos
    in "Image Suite 9". I believe that program can Save / Export the photos
    to JPG. If the program cannot export to JPG, you could view the photo
    in full screen, then grab the photo with screen capture and paste into
    another photo editing program.

    If no one has the program, you could buy a used version from Amazon
    for $16 (the original was around $129), but the risk is that like all
    Microsoft crap, your photos will be one version different than all
    the programs out there and that "Image Suite" might not work for you.

    Here is the Amazon link to the product.
    Also, try eBay.
    http://www.amazon.com/Digital-Image-Suite-OLD-VERSION/dp/B000096L6T

    Question?
    What is the file extension of those photos?
    Maybe I have a program that can view them.

    How many photos do you have? A few or hundreds.
    If you have more than 50, you may not want to convert them manually.
    There are imaging conversion programs out there that will do batch conversion.
    Most of them you can download for free.

    If you could upload the file to some storage file storage server, then I could grab the file and see if I can convert it. If I can convert it, then I can tell you what program to use.

    There are many free file storage servers and for many of them you don't need an account. You upload, then you get a special link which essentially is the password to the file.

    You may have to lie about the extension before the file can be uploaded.
    For example, if the photo file looks something like this; photo1.xyz
    Then, in order to upload, I recommend that you add a known extension
    that the server will like.
    Change photo1.xyz to photo1.xyz.txt or alternatively to photo1_xyz.txt
    Or convert photo1.xyz to photo1.xyz.zip or alternatively to photo1_xyz.zip

    P.S.
    Che tweeted that he owns the program. Great news!

    Che, if you find out that you can't convert or save to JPG, find out what popular format you can save them to, such as BMP, TIFF, etc. Then, I can tell you what free program you can download to do a batch conversion from BMP to JPG for example.

    Posted 1 week ago #
  4. Che Mero
    Member

    Thanks Karl, I've been meaning to organize all those old photos I either scanned in or uploaded into a Maxtor hard drive.

    It only seems like a small number of photos ended up in the software, most likely because I wanted to edit them with the Digital Image 9 software.

    Posted 1 week ago #
  5. pedanticKarl
    Member

    John posted a comment on another topic. He said:

    my internet speed is very slow, beginning it was good recently i found my speed on http://www.ip-details.com/internet-speed-test/
    it shows dwn load: 950 kbps,
    upload: 216kbps
    any idea to get it solve.

    @John
    Without knowing anything else about your PC and other circumstance, I would say that you are getting what you pay for. You are probably paying for a 1.5 Mb/s
    connection and so the download speed that you are seeing would be consistent with what you are paying for. You may or may not know that the web based speed monitors will never be able to register your actual speed. Only a speed monitor located on your PC can do that.

    For example: (I'm located in S. Calif, LA area)
    I am paying for a 3 Mb/s DSL connection and using the link you provided, I get:
    Download: 2553 kbps
    Upload: 429 kbps

    I also use NetPerSec to monitor my downloads. It registers my download speed exactly at 3000 kbps, which is what I am paying for. NetPerSec is no longer free and you can find it on the web.

    Presuming that there is nothing wrong with your PC or other issues, then to increase your Internet downloads, you would need to get a faster connection like I have. I could even pay for a 6 Mb/s connection, but I don't need it as I am able to watch all HD videos without stuttering.

    John, regarding your statement:
    "... in the beginning it was good..."

    How good is good?
    Was your measured download speed higher then, than what it is now?
    How much difference?
    How long have you had your connection? What is it? DSL? Cable?

    Lots of things can affect speed. My local community is constantly growing and the telephone guy is constantly adding and moving cables at corner B-box. Sometimes they mess up where lines get crossed, get cut and diminish the performance. Also, if your are running Windows and over time the Registry gets bigger and your PC is losing performance, which you observe as a more sluggish Internet connection.

     

    Posted 1 day ago #

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