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TECHNOLOGY HELP DESK (browsers, PC, Mac, HFW site, etc)

(72 posts)
  • Started 7 months ago by pedanticKarl
  • Latest reply from pedanticKarl
  1. pedanticKarl
    Member

    @Capman911
    Regarding Internet bandwidth
    It looks like you may be bandwidth starved at certain times and under certain Internet conditions. If you were to constantly get 1611 kbps, you would be fine for watching videos in the Normal mode. Selecting HD, you would be bandwidth starved.

    I am watching that same HotForWords video right now as you displayed above.
    Using my NetPerSec graph, the download bandwidth in NORMAL (HD button is black) is 900 kbps. In HD (HD button is red) the bandwidth is 2,600 kbps. That means you are right on the edge of being able to receive the video and buffering is inevitable.

    If you were to randomly pick other YT videos, you would see some videos use much lower bandwidth, let's say around 500 kbps. You would receive those without buffering.

    Regarding PC performance
    Your CPU usage is slamming into the 100% area.
    I see you have 2 GB RAM. I only have 1 GB RAM and I am blazing.
    Let's compare my system that is blazing and yours which is CPU starved.
    Threads: You: 831 Me: 399
    Processes: You: 70 Me: 36
    Memory Paged: You: 103MB Me: 64MB
    Cached: You: 1224MB Me: 433MB
    Free Physical Memory: You: 7MB Me: 472MB

    Look at the number of processes you are running. Way too many.
    Look at the Free Physical memory. You only have 7 MB left. I have 472 MB and I have less RAM to begin with.

    On the surface one might argue and say that since you have more memory you can afford to load more programs. The problem is that those programs can also eat up CPU horsepower. So, when people argue that you need more RAM is wrong unless one has a specific reason, such as using certain programs that require it. You are probably using it mainly for the Internet, email and a few other tidbits none of which should be loaded unless you need them.

    My RAM usage is way under 50%. Yours is over 50%. Look at the number of Processes you are running. Most people run about 70 and that's why they can't watch videos without buffering. Get rid of your Processes you don't need and I can tell you you don't need 40 of them. If you bring your processes down to 40, your system will be blazing. I can tell you how to do that in the Registry. You will want to remove the items in the RUN folder in the Registry. If you have never done it before, be careful or your system may crash. I can give you instructions and you need to follow them precisely.

    Are you using an external video card as opposed to the one on your motherboard? If I remember correctly you added one last year? If you are using an external video card, then you should have no problems once you remove the processes that are starving your system.

    Posted 4 months ago #
  2. Che Mero
    Member

    Karl I have some photos on an external hard drive with with a Microsoft Digital 9 extension. How do I change them over to a Jpeg?

    Posted 4 months ago #
  3. pedanticKarl
    Member

    @Che
    I presume that you mean that you have photos that were saved
    in Microsoft's "Digital Image Suite 9" software program's native format.

    This is a very common problem. I don't have that program and
    I don't know anyone that does. Do you or a family member or friend
    have that program? If so, then you would want to open those photos
    in "Image Suite 9". I believe that program can Save / Export the photos
    to JPG. If the program cannot export to JPG, you could view the photo
    in full screen, then grab the photo with screen capture and paste into
    another photo editing program.

    If no one has the program, you could buy a used version from Amazon
    for $16 (the original was around $129), but the risk is that like all
    Microsoft crap, your photos will be one version different than all
    the programs out there and that "Image Suite" might not work for you.

    Here is the Amazon link to the product.
    Also, try eBay.
    http://www.amazon.com/Digital-Image-Suite-OLD-VERSION/dp/B000096L6T

    Question?
    What is the file extension of those photos?
    Maybe I have a program that can view them.

    How many photos do you have? A few or hundreds.
    If you have more than 50, you may not want to convert them manually.
    There are imaging conversion programs out there that will do batch conversion.
    Most of them you can download for free.

    If you could upload the file to some storage file storage server, then I could grab the file and see if I can convert it. If I can convert it, then I can tell you what program to use.

    There are many free file storage servers and for many of them you don't need an account. You upload, then you get a special link which essentially is the password to the file.

    You may have to lie about the extension before the file can be uploaded.
    For example, if the photo file looks something like this; photo1.xyz
    Then, in order to upload, I recommend that you add a known extension
    that the server will like.
    Change photo1.xyz to photo1.xyz.txt or alternatively to photo1_xyz.txt
    Or convert photo1.xyz to photo1.xyz.zip or alternatively to photo1_xyz.zip

    P.S.
    Che tweeted that he owns the program. Great news!

    Che, if you find out that you can't convert or save to JPG, find out what popular format you can save them to, such as BMP, TIFF, etc. Then, I can tell you what free program you can download to do a batch conversion from BMP to JPG for example.

    Posted 4 months ago #
  4. Che Mero
    Member

    Thanks Karl, I've been meaning to organize all those old photos I either scanned in or uploaded into a Maxtor hard drive.

    It only seems like a small number of photos ended up in the software, most likely because I wanted to edit them with the Digital Image 9 software.

    Posted 4 months ago #
  5. pedanticKarl
    Member

    John posted a comment on another topic. He said:

    my internet speed is very slow, beginning it was good recently i found my speed on http://www.ip-details.com/internet-speed-test/
    it shows dwn load: 950 kbps,
    upload: 216kbps
    any idea to get it solve.

    @John
    Without knowing anything else about your PC and other circumstance, I would say that you are getting what you pay for. You are probably paying for a 1.5 Mb/s
    connection and so the download speed that you are seeing would be consistent with what you are paying for. You may or may not know that the web based speed monitors will never be able to register your actual speed. Only a speed monitor located on your PC can do that.

    For example: (I'm located in S. Calif, LA area)
    I am paying for a 3 Mb/s DSL connection and using the link you provided, I get:
    Download: 2553 kbps
    Upload: 429 kbps

    I also use NetPerSec to monitor my downloads. It registers my download speed exactly at 3000 kbps, which is what I am paying for. NetPerSec is no longer free and you can find it on the web.

    Presuming that there is nothing wrong with your PC or other issues, then to increase your Internet downloads, you would need to get a faster connection like I have. I could even pay for a 6 Mb/s connection, but I don't need it as I am able to watch all HD videos without stuttering.

    John, regarding your statement:
    "... in the beginning it was good..."

    How good is good?
    Was your measured download speed higher then, than what it is now?
    How much difference?
    How long have you had your connection? What is it? DSL? Cable?

    Lots of things can affect speed. My local community is constantly growing and the telephone guy is constantly adding and moving cables at corner B-box. Sometimes they mess up where lines get crossed, get cut and diminish the performance. Also, if your are running Windows and over time the Registry gets bigger and your PC is losing performance, which you observe as a more sluggish Internet connection.

     

    Posted 3 months ago #
  6. Captain Jack
    Moderator

    I found a bug in Firefox, Opera, and Chrome. They all stutter when playing Youtube videos regardless of internet speed. Only browser that did not stutter was Safari. I hate using Safari.

    Posted 3 months ago #
  7. Camp Kohler - Sacramento CA
    Member

    The WP edit bounces back to the edited comment when saved now, but when you reply to a comment, it does not; it always goes to the top of the blog. Any chance of getting that fixed?

    Posted 3 months ago #
  8. Venomrock67
    Member

    I'll post here first to see if I get a response.
    My question is about the gravatar. I've noticed when you click on some people's gravatars instead of going to gravatar.com they have links to videos, personal webpages like maybe their facebook page, twitter page ect...
    Can I still do that for my gravatar? Would appreciate the help if someone knows.

    Posted 2 months ago #
  9. pedanticKarl
    Member

    @Venomrock67
    To personalize the link of your gravatar, you will want to add a
    website URL to your profile of this HotForWords.com site.

    How?
    After you have logged into this site;
    1. Click the Dashboard link (upper right of any page)
    2. Click the Profile link in the upper left.
    3. Scroll down to the middle where it says website.
    4. Add whatever website you want. Make sure it starts with http://
       Example: http://hotforwords.com

    You don't need to click on any one's gravatar to see where it goes.
    When you are on the main site, just hover your cursor over any gravatar and then look in the lower left of the FireFox browser to see the link. People that have not assigned a website will show the gravatar.com URL.

    In this Forum, to see the associated web links, you hover over the user's name to see the website URL. For example, your name above does not have a URL, but if you hover over the Captain's name or mine, you will see the URL in the status bar lower left.

    ---

     

    Posted 2 months ago #
  10. Venomrock67
    Member

    @pedanticKarl

    I went to the top of the page clicked on dashboard and that went to my profile, I scrolled halfway down the page like you said and pasted a url (From Youtube) in the box marked website.
    I tried it out but it still goes to the gravatar site. I'm using safari but that shouldn't make a difference.

    I can see the link works here in the forum, but not when you click on my gravatar out in the comments section under the lessons it doesn't work there.

    Posted 2 months ago #
  11. Venomrock67
    Member

    @pedanticKarl

    Okay, I get it.
    Whenever you make a change it's effective from that point on.

    Thanks Karl

    Posted 2 months ago #
  12. pedanticKarl
    Member

    Jan 18, 2010
    General problems when using forms on any website.

    Overview: Issues with submitting forms on any site
    Recently, Marina was not able to get a video thumbnail to appear when she submitted a YouTube video link in FaceBook. Recently, other people are having problems filling out the application form on Date.com for a date with Marina. Over the last year, people have expressed issues on this site regarding adding a comment.

    Possible solutions:
    Marina solved her FaceBook issue by clearing her browser cache. In the past, my own experiences shows the following ways to resolve forms issues.

    1. Close all other forms
    If you have a problem submitting a form, see if you have any other forms open or if you are in the middle of filling out another form on another site. Close all other forms or websites to see if the problem goes away.

    2. Close your browser and clear your browser cache / cookies.
    Many of you don't want to clear your cookies as they retain your personalized login data and you hate to re-enter that. For you, clearing cookies will be the last thing that you will attempt. Clearing the browser cache periodically is a good thing to do as it removes any stray or corrupt or incomplete downloaded files.

    Popup windows, Dialog boxes, Text boxes, Forms issues
    One thing that I have noticed over the last year is, that not do I only have many browser Windows or Tabs open, but, I am multitasking with many sites at one time where I am filling in forms data in different browser windows. A few weeks ago I had trouble filling in a form on the DMV site and I noticed that I had started a comment on another site and left the comment box open. I had not submitted the comment yet. I closed several browser windows and I was able to work with the DMV forms. This kind of thing has happened many times to me.

    Forms and pop-up windows overview
    In user interface design, there is a concept known as MODAL WINDOW. In the Microsoft world, this is very common, and FireFox also has the ability to force a window to stay in front.

    A model window is a child window that requires the user to interact with it first before they can return to the parent application. In other words, a modal window blocks your use of the main application until you have completed the task in the child window.

    An example of this is when you view the images on this site via the shadow box. Go to the pictures pages, and when you click on a photo, the page is turned dark and the photo is displayed. You can't interact with the page until you click the photo or the "x" to return to the page.

    Articles on modal windows:
    http://en.wikipedia.org/wiki/Modal_window
    http://javascript.about.com/library/blmodal.htm

    Now, strictly speaking, issues with forms would not necessarily come under the design issues of model windows. However, since all of the client side actions are JavaScript based, there are other JavaScript conflicts that can mimic issues that look like something is blocking the flow of information. For example, file locking can be an example of creating a conflict between two applications which will block the workflow of another application and there are many other types of programming issues that can cause forms problems.

    Obviously, each situation is unique when a problem occurs, so, it is not always practical to isolate the offending window or application. The easiest solution is to close all browser windows, and then at least clear the browser cache.

     
     

    Posted 1 month ago #

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